UTILITY ACTIVATION INFORMATION
For Buyers

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Utility Service Activation - You should plan to call to establish utilities in your name by closing, so nothing will be shut off when you move into you new home. If you are pretty certain that your lender will be able to close on our scheduled closing date, then you can call several days in advance. However, you might want to call just one or two business days before your closing date as usually all utility companies can activate the service the very next day. If the weather forecast looks to be bad, you might want to call sooner than just 1 day before. The sales contract allows you have utilities transferred into your name within 4 days prior to closing. While most buyers tend to start utilities on the day of closing, here is why you might consider transferring them 1-4 days before closing...  Paragraph 21 in the Sale Contract stipulates that the seller is to have the utilities turned on, at seller's expense, for your Walk-Through Appointment. However, in some cases on vacant homes, or if the home has recently become vacant, the seller forgets about this. They sometimes have had the water company turn off the water. By activating the service a day or two before your Walk-Through appointment with me, this will assure utilities are on so we can turn on appliances and run water to check for any leaks. If you are doing your Walk-Through the morning of our closing day, then set your activation dates for the day before closing.

Use this page as reference for when you are ready to make the phone calls. A few times, I have had the lender, or the title company, or even the seller call to say they need to delay the closing by a few days. If this happens,
and the extension is going to be more than just a few days,
you might desire to reschedule all your activation dates, especially if the home is occupied (although daily utility costs are not exorbitant). Calling again is not really that big of a deal, but I'm sure you would like to avoid headaches whenever possible. If there is going to be a delay in closing, we sometimes only hear about it by 1 to 3 days prior. So for this possibility, perhaps wait to make your calls for transfer until just 1 or 2 business days prior to our Walk-Through appointment.

AT&T Phone  800-464-7928

Laclede Gas  314-621-6960
   Toll Free 800-887-4173   Laclede Gas Company
For a transfer from seller to a new owner, Laclede can do so with no one present. If service has been deactivated, they may require someone present while turning back on to do an appliance safety check.  They only grant a 7am to noon, or noon to 5pm, time preference.

Ameren Electric  314-342-1000   Toll Free 800-552-7583  Ameren Missouri  Click:  >> Customer Service Center  >> Start, Stop, Move
 
MOWAC - Missouri American Water Company  866-430-0820   Missouri American Water
St Louis City  314-771-2255
St Charles  636-949-3213
St Peters  636-447-4440
O'Fallon Water & Sewer 636-281-2858
Lake St Louis  636-561-3737

Sewer - is transferred by the title company.  You don't need to do anything.   MetropolitanSt Louis Sewer District
 
Trash - sometimes your local City Hall provides trash service.  Here are the major trash companies: 
Waste Management  =  800-989-2783  (Website has a Zip Code Locater)  
Meridian Waste Services  =  314-291-3131
Republic Services = 314-631-3400
Allied Waste  =  636-947-5959


 
Laclede Gas - To establish gas service, call our Customer Relations Department at (314) 621-6960 between 7 a.m. and 7 p.m. Monday through Friday and 7 a.m. and 6 p.m. on Saturday (toll calls: 1-800-887-4173). You will need to call us at least 24 hours before you want to establish service. It is best to plan ahead to avoid asking for your service to begin on a Sunday or a holiday because those days are reserved for emergency work. All customers will be charged a fee for the initiation of service. A customer may choose to have the total fee billed on one month’s bill or spread over four months.  We will need the following:
  •      Your name
  •      Address of new service
  •      Your Social Security number
  •      A telephone number where you can be reached on the day we will establish your service
  •      Information regarding prior gas service with Laclede
  •      If you are a new customer, we also may require a Secruity Deposit

To begin your gas service, we must have access to your gas meter and to your appliances in order to perform an appliance safety check.  An adult, age 18 or older, must be present to provide access for our service technician.


Below are Additional Numbers...


Gas Companies
Laclede Gas Co.(314) 621-6960
St. Charles Gas(636) 946-8937
Midwest MO Gas(636) 931-5353 or (877) 696-6427
MO Natural Gas(636) 931-8383 or (800) 675-6577

Electric Companies
Ameren UE(314) 342-1000 or (800) 552-7583
Cuivre River Electric(636) 441-7410 or (800) 392-3709
City of Kirkwood(314) 822-5836

Telephone Service
SWBT Residential Service(800) 464- 7928
SWBT (out of state call)(800) 203- 7070
SWBT billing(800) 203-4040
AT&T(now Charter)(800) 222-0300
VERIZON (formerly GTE)(800) 483-4400

Trash Disposal (or check white pages)
Bob's Disposal(636) 464-3393
Diamond Waste(314) 544-7400
(NW Jefferson Co)(636) 586-9777
Midwest Waste(636) 947-5959
Superior(314) 567-1800
Waste Management(314) 506-4700
Zykan Disposal(314) 298-9999

Cable T. V.
Charter Communications(636) 207-7044
Charter (A 1T) St. Charles(636) 441-7511
Charter (A 1T) St. Louis(314) 361-4331
Charter (A 1T) Overland(314) 428-0915
Charter (A 1T) Jefferson Co.(636) 464-8878
Cable America (Maryland Hgts)(314) 291-1970

Newspaper
St. Louis Post Dispatch(314) 340-8918

Water Suppliers --- St. Louis County
Missouri American Water*(866) 430-0820
Eureka City Water       (636)938-5233
FlorissantCity Water (314)839-7618
Kirkwood City Water (314)822-5836
St. Louis City Water         (314)771-2255
Valley Park City Water(636)225-2676
Webster Groves City Water   (314) 963-5332

*formerly St. Louis County Water  


Water Suppliers --- St. Charles County
Missouri American Water    (800)256-6426
O'Fallon City Water        (636)281-2858
Public Water Supply Dist. #2 (636)561-3737
St. Charles City Water         (636)949-3212
St. Peters City Water (636)477-6600 ext. 217
Warrenton  (636)456-4113
Wentzville        (636) 332-5101

Water Suppliers --- Jefferson County
C-1 (Bamhart, Antonia,)      (636) 942-3869
District 1 (City of Arnold)       (636) 296-0659
District 2 (High Ridge area) (636)326-0200
District 3 (Hwys 141 & 21)   (636)296-7053
District 5 (Desoto area)        (636) 586-5445
District 6 (House Springs area)(636) 671-4096
District 7 (Pevely area)         (636) 479-5593
District 8 (Cedar Hill area)     (636) 274-3125
District 10 (Imperial,Kimmswick)(636) 467-6868
District 12 (Festus, 155 South)(636) 937-9697
Crystal City          (636) 937-4614
Desoto               (636) 586-3326
Festus                (636) 937-4694
Herculaneum           (636) 479-3777
Hillsboro           (636) 797-3334
Raintree Plantation      (636) 464-5561
Pevely              (636) 475-4452
Utility Websites
www.ameren.comAmeren UE
www.lacledegas.comLaclede Gas & outlying services
www.cuivre.comCuivre River Electric Co-op Missouri
www.mawc.comAmerican Water Co.
www.swbell.comSouthwestern Bell Telephone
www.verizon.comVerizon Telecom
www.chartercom.comCharter Communications
www.cableamerica.comCable America Corp.
Steve Studnicki
Steve Studnicki
Broker Salesperson